Privacy Policy

Last updated: August 11, 2026

Wick ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, where it is stored, how it is used, and your rights regarding that information when you use the Wick mobile application.

Where Your Data Lives

Most of your data never leaves your device. Wick stores journal entries, mood ratings, your profile name and pronouns, notification preferences, cosmetic selections, and AI-generated reflections in your device's local storage (AsyncStorage). This data is not uploaded to our servers during normal use.

Our servers store only what is needed to manage your account and in-app economy: a unique user identifier, your ember balance, your ember transaction ledger, and the date of your last journaling activity (used solely to calculate daily ember awards and streak bonuses). We do not store the text of your journal entries, your mood ratings, or your profile name and pronouns on our servers.

Information We Collect

Stored on your device only

• Journal entries. The text you write, the date, the mood you selected, any journaling prompt used, and the AI-generated reflection are all kept in local storage on your device.
• Mood ratings. The mood label you attach to each entry is stored locally alongside the entry.
• Profile name and pronouns. An optional display name and pronouns you set in Settings. These are stored on-device only and are never sent to our servers.
• Notification preferences. Whether daily reminders are enabled and your preferred reminder time. These control local OS notifications scheduled entirely on your device via iOS/Android notification services — we do not use any third-party push notification service.
• Cosmetic selections. The candle style and colour theme you have equipped are stored locally to personalise your experience.
• Auth session token. A short-lived authentication token is stored in your device's secure enclave (Expo SecureStore) to keep you signed in. It is deleted when you log out.

Stored on our servers

• Account identity. A unique user identifier, email address, first name, last name, and profile image URL received from your identity provider when you sign in. These are stored on our servers to maintain your session and are refreshed each time you sign in.
• Ember balance and transaction ledger. Your current ember balance and a record of each credit (daily award, streak bonus, ember pack purchase) and debit (cosmetic purchase). This ledger is used to keep your balance accurate and to resolve any disputes.
• Daily activity tracking. The date of your most recent journaling activity, stored solely to calculate your daily ember award and streak bonus. We do not store the content, length, or any other attribute of your entries.
• Owned cosmetics. A list of candle skins and themes you have unlocked with embers, so your collection persists if you reinstall the app.

Transmitted when you use AI features

• AI feature content. When you request a reflection or a weekly reading, the relevant journal entry text and mood rating are sent from your device to our server and forwarded to Anthropic for processing. We do not retain this content after the AI response is returned to you. See "AI Features and Anthropic" below.

Received from in-app purchases

• Ember pack purchases. When you buy an ember pack, RevenueCat notifies our server of the purchase event and the product purchased. We receive no payment card details; those are handled exclusively by the App Store or Google Play.

How We Use Your Information

• To authenticate your account and maintain your session securely.
• To calculate and credit your daily ember award and streak bonus.
• To process one-time ember pack purchases and update your balance.
• To maintain your owned-cosmetics list across devices and reinstalls.
• To generate AI reflections and weekly readings when you request them.
• To respond to your support requests.

AI Features and Anthropic

Wick's reflection and weekly-reading features are powered by Anthropic's Claude AI. When you tap "Reflect" on a journal entry or request a weekly reading, the text of that entry and your mood rating are transmitted to our server and then forwarded to Anthropic's API for processing. Anthropic acts as a data processor on our behalf. You can review Anthropic's privacy practices at anthropic.com/privacy .

AI features are optional. You can use Wick for journaling without ever triggering a reflection or weekly reading, in which case your entry text and mood data never leave your device.

Notifications

If you enable daily reminders, Wick schedules local notifications directly on your device using iOS or Android system notification services. We do not use any third-party push notification provider. Notification preferences (on/off and time) are stored only on your device.

Third-Party Services

We use a small number of trusted third-party services to operate Wick. Each service processes only the data necessary for its function:

• Anthropic — processes journal entry text and mood data solely to generate AI reflections and weekly readings when you request them. See their privacy policy at anthropic.com/privacy .
• RevenueCat — manages one-time in-app ember pack purchases. RevenueCat receives a pseudonymous user identifier and purchase event notifications from the App Store or Google Play. They do not have access to your journal data. See their privacy policy at revenuecat.com/privacy .
• Replit (authentication) — we use Replit's OpenID Connect service to authenticate users. Replit's privacy policy is available at replit.com/site/privacy .

We do not sell your personal data to any third party.

Data Retention and Deletion

On-device data (journal entries, mood ratings, profile, preferences, cosmetic selections) is retained until you use the "Erase all data on this device" option in Settings or uninstall Wick. Erasing your data resets the app to its default state on your device. We have no copy of this data on our servers and cannot recover it for you.

Server-side data (account identity, ember balance, ember transaction ledger, daily activity date, owned cosmetics) is retained for as long as your account is active. To request deletion of your server-side account data, please contact us at the email address below and we will process your request in accordance with applicable law.

AI processing — journal content sent to Anthropic for reflection or weekly-reading requests is not stored by us after the response is returned. Anthropic's own retention practices are described in their privacy policy.

Your Rights

Depending on your location you may have rights including access, correction, deletion, and portability of your personal data. To exercise any of these rights, or to request deletion of your server-side account data, please contact us at the address below.

Children's Privacy

Wick is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by updating the "Last updated" date above. Your continued use of Wick after any change constitutes acceptance of the revised policy.

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Contact

If you have any questions or concerns about this privacy policy or your personal data, please reach out to us at privacy@wick-app.com.